<aside> 📙 When working on or inspecting a specific work order, you can easily provide activity updates with documentation on the progress. In this article we will show you how to use the mobile inspection app to provide there updates.

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Provide activity updates

Users you have assigned work orders to, and who have downloaded and installed the app, can now provide progress updates to those work orders for which you have given them access. In the video to the right, we shown you how to add an activity update.

Each activity update contains several types of information:

• Time and date that the activity update was provided
• Images. These are images added either directly within the app or from the gallery, or added after the fact through the web app.
• Percentage progress. This will update the percentage progress of the work order.
• Person submitting the activity update. This can be anyone who you have given mobile app access to, both internal colleagues and external companies.

https://vimeo.com/480723940

It's important to note that the last provided progress is the one that counts. So if someone provides an update on a work order saying it's 60% completed, and someone else provides a new update the next minute saying it's 50% completed, then the work order will show as 50% completed after the second update.

You can also cancel work orders via the mobile app. To cancel a work order, click on the status tag and then on the new screen select Cancelled from the status drop down menu.

The app has an offline mode. This means that updates "submitted" while offline are stored on the device until a connection is detected. Once the connection is detected the updates are uploaded and will become visible.

Did we miss something? Don't worry! Just email our support team at [email protected] ✌️